Company: RDPCORE DC LTD, Office 404, Part Fourth Floor, Avicenna House, 258–262 Romford Road, London, E7 9HZ, United Kingdom
Company No: 16328522 — VAT No: GB 492 5088 64
1. Introduction
At RDPCORE DC LTD (“Company”, “we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, websites, and platforms.
We comply with the UK General Data Protection Regulation (UK GDPR), EU GDPR, and other applicable data protection laws.
2. Information We Collect
We may collect the following types of data:
- Personal Identification Information: name, address, email, phone number, company details.
- Billing Information: payment details, VAT numbers, invoices.
- Account Information: login details, authentication credentials.
- Technical Data: IP addresses, server logs, cookies, usage data.
- Support Data: communications with our support team.
3. How We Use Your Data
We process your personal data for the following purposes:
- To provide and manage our services (hosting, servers, domains, SSL, etc.).
- To process payments and manage billing.
- To provide customer support and technical assistance.
- To improve our infrastructure, security, and services.
- To comply with legal obligations (e.g., tax and accounting requirements).
- To protect our systems with AI-powered DDoS protection and monitoring.
4. Legal Basis for Processing
We rely on one or more of the following legal grounds:
- Contractual necessity: to deliver the services you have purchased.
- Legal obligation: to comply with tax, accounting, and regulatory requirements.
- Legitimate interests: to ensure network security and improve services.
- Consent: where required, e.g., for marketing communications.
5. Data Sharing and Transfers
- We do not sell your personal data.
- We may share limited data with trusted partners (e.g., domain registries, payment processors, data center providers) solely for service delivery.
- Data may be transferred to data centers or partners within the European Union or other jurisdictions with adequate protection standards.
6. Data Retention
- We retain personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
- After termination of services, certain billing and legal records may be kept as required by law.
7. Cookies and Tracking
Our website may use cookies and similar technologies to:
- Improve functionality and user experience.
- Analyze traffic and performance.
- Provide security and fraud prevention.
You can manage cookie preferences through your browser settings.
8. Data Security
We use advanced technical and organizational measures, including AI-driven security, firewalls, and encryption, to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.
9. Your Rights (GDPR / UK GDPR)
You have the right to:
- Access your personal data.
- Request corrections to inaccurate data.
- Request deletion of your data (subject to legal requirements).
- Restrict or object to certain processing.
- Request data portability.
- Withdraw consent for marketing communications.
Requests can be made by contacting us (see Section 11).
10. Third-Party Services
Our website may contain links to external services or third-party providers. We are not responsible for the privacy practices of those third parties.
11. Contact Information
For any privacy-related questions or GDPR requests, please contact us at:
RDPCORE DC LTD
Office 404, Part Fourth Floor, Avicenna House
258–262 Romford Road
London, E7 9HZ, United Kingdom
📧 Email: [Insert Privacy Contact Email]
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website, and continued use of our services constitutes acceptance of the updated policy.